SWOOP's 2020 Global Yammer Benchmarking Report

This is the world's largest-ever analysis of Yammer networks! We benchmarked 116 organisations, almost 9,000 Yammer Communities, more than 2,600,000 employees, and 17 million+ interactions.

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SWOOP's 2020 Global Yammer Benchmarking Report

This is the world's largest-ever analysis of Yammer networks! We benchmarked 116 organisations, almost 9,000 Yammer Communities, more than 2,600,000 employees, and 17 million+ interactions.

Our findings include:

  • We saw record levels of Yammer activity during the transition period to working from home as employees looked to connect online.
  • While there was a drop-off in activity after April, levels of responsiveness and engagement between staff increased, suggesting stronger relationships were formed.
  • We found staff sentiment overall was far more positive than negative. In the early days of working from home, the sentiment seemed to be at its highest positive levels.
  • The most common word, by far, for all word clouds analysed across networks was “Thanks”.

As well as giving you an in-depth look at what makes a successful Yammer network, we're showcasing some of the world's most productive Yammer Communities. We'll give you guidelines and measurements to improve your Yammer network and you'll be able to compare your network with the best in the world. You can download the report here. 

Nic Goetz

Director of Sales, SWOOP Analytics

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